Frequently Asked Questions
How can I request technical support?
Email us at support@kpdigitalsolutions.com.
Please include the app or service name, your device type, operating system version, and a short description of the issue.
What should I do if an app is not working properly?
Close and reopen the app first. If the problem continues, restart your device and make sure the required permissions are enabled.
You can contact us if you still need help.
Why does an app need device permissions?
Some features require access to specific device functions. For example, a document scanning app may require camera access to scan documents.
Permissions are used only when needed for the app’s functionality.
How do I get help with an in-app purchase?
If you experience a problem with a purchase or restoring a previous purchase, use the Restore Purchases option in the app.
If you still need assistance, contact support@kpdigitalsolutions.com.
Where can I find privacy information for an app?
Each app has its own Privacy Policy explaining how information and device permissions are handled.
Visit the app’s page on our website to find its Privacy Policy.
How do I report a bug or problem?
Email support@kpdigitalsolutions.com with the app name and a description of the problem.
Screenshots can also help us understand the issue.
Need More Help?Can’t find the answer you’re looking for?
Contact KP Digital Solutions and we’ll help with questions about our apps and digital services.
Email: support@kpdigitalsolutions.com